When it comes to painting your home, we understand that you don’t want surprises. To ensure that your experience is stress-free, we take the time to communicate and plan your project with you.
We’ve found that this personal and proactive approach gives our customers the peace of mind that their work will be done right, on schedule, and to their full satisfaction.
We will personally meet with you to review the details of your job, your start date, the length of your project, and where our painters should store their tools to minimize the inconvenience to you. In addition, we’ll discuss your colors and answer your questions, so there are no surprises later.
Color selection: Our goal is to ensure that you’re thrilled with the color of your home, so we offer several color options. We can match your current paint color. We take this step prior to starting work, so you know the color is right. Give you color brochures to help you choose your own color. Meet with you at your home to offer advice on colors.
The same crew members will work on your project from start to finish.
Masking and Drop Cloths
Protecting your home and belongings is our top priority. We cover all surrounding areas with tape, plastic, paper and drop clothes.
Washing
To prevent adhesion problems, dirty surfaces are washed and primed as needed.
Scraping, Sanding and Priming
Thoroughly prepared surfaces are the key to long lasting finishes. All chipping and peeling paint is scraped and sanded. For optimal adhesion glossy surfaces are lightly sanded. New and damaged surfaces are primed.
Drywall Repair and Caulking
Before painting all cracks and holes in drywall are repaired and re-textured. Gaps in trim are filled with premium latex caulk.
Product Application
After all preparation is completed, Prickly Pear Painting will apply your chosen products. Depending on the surface we will apply the paint with a combination of brushing, rolling and spraying. For the best coverage and maximum protection we apply two coats of paint.
Daily Cleanup and Communication
At the end of each day, we will neatly store tools in the agreed-upon location, vacuum paint chips, and clean up any trash. We want to minimize the disruption to your home. To update you on our progress, we'll provide a daily update by phone, note, or email - whichever method you prefer - so you're always up-to-speed.
Inspection To ensure you’re happy with our work, we will walk around together and inspect your paint job with you at the completion of your project.
Two-week check in We’ll call you two weeks after we complete your work to ensure we haven’t missed anything and you’re happy.
Project warranty We believe so strongly in the quality of our work that we offer a warranty. The terms vary, depending on the type of work we complete for you. Warranty details will be provided with your estimate.